Terms & Conditions

Flower Orders

  • All bouquets are available for order with a 2 day interval period, from date of order
  • If you would like to attach a card, please leave your short message in the Message Section at the cart out page (click on [cart] on the top right hand area to check out) 
  • Choose your preferred delivery date and time at the cart out page

Flower Deliveries 

  • Deliveries are only from Mondays - Fridays, 12pm - 6pm. We only do selected deliveries during weekends (limited slots), do DM us on Instagram for enquiries. 
  • Public Holidays are excluded, unless otherwise stated
  • Delivery is free for every purchase. Deliveries made during peak seasons like CNY, Valentine's Day, Mother's Day, Christmas etc. may incur additional surcharges. 

Payments

  • Posies Of Love accepts all major credit cards - Mastercard & Visa. 
  •  Online payments are processed using Shopify's secure payment provider. Along with out site's SSL certificate, you are ensured of a safe and encrypted link between our site and our secure payment provider. 

Refunds & Cancellations 

  • Refunds will be made via your mode of payment, upon agreement.
  • If you have not received your refund within 7 working days of agreement, kindly contact us at hello.posiesoflove@gmail.com
  • As our products are customised to order, we will not be able to do a cancellation but we will be happy to postpone your order (if required).
  • If you experience a quality issue or wrong order, please contact us immediately at hello.posiesoflove@gmail.com with an image

Seasonal availability of blooms 

Flowers are seasonal products and are subjected to availability from our suppliers. Should any flower be unavailable, we reserve the right to substitute the flower with a suitable replacement in our discretion. Filler flowers shown are not finalised, we will select the freshest of the day's lot for delivery. We will only contact you if the main bloom or colour is unavailable.